Terms of Service

Last updated: November 27, 2025

Agreement to Terms

Welcome to Thornberry Code. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our services.

These terms establish the framework for how we work together. We want our relationship to be clear and straightforward, so you understand what you can expect from us and what we need from you to provide the best possible service.

Service Usage Terms

Acceptable Use Policy

When using our services, you agree to:

✓ Use our services only for lawful purposes and in accordance with these terms
✓ Provide accurate and truthful information in all communications
✓ Respect the intellectual property rights of others and ourselves
✓ Maintain the confidentiality of any proprietary information shared with you
✓ Engage respectfully with our team and other users of our services

Prohibited Uses

You may not use our services to:

• Engage in any unlawful, fraudulent, or deceptive activities
• Harass, threaten, or harm others through your communications or behavior
• Attempt to gain unauthorized access to our systems or networks
• Distribute malware, viruses, or other harmful code
• Interfere with or disrupt the integrity or performance of our services
• Use automated systems to access our services without permission

Service Access Requirements

To access certain services, you may need to:

→ Provide contact information and details about your project
→ Agree to specific service terms for particular programs or offerings
→ Maintain active communication throughout the service period
→ Meet any prerequisites or requirements for specific services

Fair Usage Guidelines

We expect reasonable and appropriate use of our services. This includes responding to communications in a timely manner, attending scheduled meetings, and following through on agreed-upon actions. We reserve the right to limit or suspend services if usage becomes excessive or disruptive to our operations or other clients.

Account and Access Terms

Account Creation Requirements

When engaging with our services, you agree to:

✓ Provide accurate, current, and complete information during registration or inquiry
✓ Maintain and promptly update your contact information
✓ Be at least 18 years old or have legal capacity to enter into contracts
✓ Represent that you have the authority to bind any organization you represent

Account Security Responsibilities

You are responsible for:

✓ Maintaining the confidentiality of any login credentials or access information
✓ All activities that occur under your account or access
✓ Notifying us immediately of any unauthorized use or security breach
✓ Ensuring that your use complies with all applicable laws and regulations

Account Suspension and Termination

We may suspend or terminate your access to our services if:

• You violate these Terms of Service or our policies
• You engage in conduct that we determine to be harmful or inappropriate
• Payment obligations are not met as agreed
• We are required to do so by law or legal process

We will provide notice before suspension or termination when reasonably possible, unless immediate action is necessary to protect our interests or others.

Multiple Account Policies

Creating multiple accounts or identities to circumvent restrictions, obtain duplicate services, or engage in deceptive practices is prohibited. Each individual or organization should maintain a single primary relationship with our services.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain consistent availability of our services, but we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to:

→ Scheduled maintenance and updates to improve service quality
→ Emergency repairs or technical issues requiring immediate attention
→ Events beyond our reasonable control, such as network outages or infrastructure failures

We will provide advance notice of scheduled maintenance when possible and work to minimize disruption to your experience.

Feature Availability

Not all features or services may be available to all users at all times. Availability may depend on your service tier, geographic location, project requirements, or other factors. We will clearly communicate which features are included in your specific service arrangement.

Geographic Restrictions

While we support indie game developers worldwide, certain services or features may have geographic limitations based on legal requirements, language capabilities, or operational considerations. We will inform you if geographic restrictions apply to the services you seek.

Service Modifications and Updates

We reserve the right to modify, update, or discontinue services at our discretion. This includes:

→ Adding new features or capabilities to enhance service value
→ Adjusting existing features based on user feedback and operational needs
→ Discontinuing features that are no longer viable or necessary
→ Changing pricing, terms, or service structures with appropriate notice

Material changes to services you have already purchased will not adversely affect your existing service agreement without providing alternatives or options.

Intellectual Property Rights

Content Ownership

Ownership of content and intellectual property is structured as follows:

✓ Our website content, including text, graphics, logos, and design elements, remains our property
✓ Your game concepts, code, and creative work remain your intellectual property
✓ Materials we create specifically for you, such as pitch decks, are delivered to you with appropriate usage rights
✓ Our methodologies, frameworks, and proprietary processes remain our intellectual property

User-Generated Content Rights

When you share project information or materials with us:

✓ You retain all ownership rights to your content and creations
✓ You grant us permission to use the information as necessary to provide our services
✓ We will maintain confidentiality of your proprietary information as outlined in our agreements
✓ You confirm that you have the rights to share any content you provide to us

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purposes. This license does not include the right to resell, redistribute, or create derivative works from our proprietary materials without explicit permission.

Copyright and Trademark Notices

All trademarks, service marks, and trade names displayed on our website are the property of their respective owners. You may not use any marks without prior written permission from the mark owner. Our company name and logo are trademarks of Thornberry Code and may not be used without authorization.

Payment Terms and Refunds

Service Fees and Payment

Payment terms for our services include:

→ Service fees are clearly communicated before you commit to any service
→ Payment schedules and methods will be outlined in your service agreement
→ All fees are stated in USD unless otherwise specified
→ Late payments may result in service suspension or additional fees as specified in your agreement

Refund Policy

Refund eligibility depends on the specific service and circumstances. Generally, refunds may be considered for services not yet delivered or for situations where we are unable to fulfill our service obligations. Refund requests should be submitted within 14 days of payment. Each request is evaluated individually based on the nature of the service and progress made.

Currency and Taxes

All prices are listed in USD. You are responsible for any applicable taxes, duties, or fees imposed by your jurisdiction. We will clearly communicate if additional charges apply based on your location.

Important Disclaimers

Our services are provided on an as-is basis. While we strive for excellence, we cannot guarantee specific outcomes or results. Game development success depends on numerous factors beyond our control, including market conditions, timing, execution quality, and player reception.

We provide guidance, mentorship, and support based on our experience and expertise, but the final responsibility for your project rests with you. Our advice and recommendations should be considered as professional opinions rather than guaranteed strategies for success.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will meet all your requirements or be uninterrupted, timely, secure, or error-free.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by updating the date at the top of these terms and, where appropriate, providing additional notice through email or prominent website notice.

Your continued use of our services after any changes indicates your acceptance of the updated terms. If you disagree with the modified terms, please discontinue use of our services and contact us to discuss your concerns.

Questions About Our Terms?

If you have questions or concerns about these Terms of Service, we're here to help clarify.

Contact Us